Our Commitment to Responsible Gaming
At 399bit, we firmly believe that online gaming and betting should be a healthy, controlled form of entertainment — not a source of financial strain or mental stress. We are committed to providing every user in Bangladesh with a safe, transparent, and responsible environment to enjoy themselves. Our platform includes a range of dedicated tools and features to help you stay aware of your gaming habits and set limits whenever needed.
Our goal is to build a culture where gaming means fun and excitement — not stress or compulsion. 399bit believes that long-term enjoyment comes from a balanced mindset and knowing your limits. If you ever feel like gaming is getting out of hand, our support team is always here for you.
Safe Environment
Strict policies are in place to protect users of all ages.
Self-Control
Deposit limits, time limits, and break features — all in your hands.
Support Always Available
For any concerns, our Help Center is here to support you.
Transparency & Integrity
All information is communicated clearly — no hidden terms.
Warning Signs of Risky Behavior
When gaming gets out of control, certain behavioural changes tend to appear — and recognising them early is the key to acting before things get worse. 399bit wants you to stay aware of these signs and seek help quickly if you notice them in yourself or someone close to you.
Playing Beyond Your Budget
Spending beyond your means, borrowing money, or dipping into savings to bet are serious warning signs. If this is happening, you should pause gaming immediately and reassess your financial situation.
Losing Track of Time
Becoming so absorbed in gaming that meals, sleep, or time with family gets neglected is a clear sign of a problematic gaming habit. Maintaining the normal rhythm of daily life is essential to staying healthy.
The Urge to Chase Losses
Chasing losses is a dangerous mindset. Each game is independent — there's no guarantee that a past loss will be recovered in the next round. Always keep that in mind.
Effects on Mood & Relationships
Anxiety about gaming, strained relationships with family and friends, or difficulty focusing at work can all be signs of a gaming-related problem. Mental and social wellbeing always comes before the enjoyment of gaming.
If you notice any of the signs above — in yourself or someone you know — don't wait. Reach out to our Help Center contact us. Acknowledging the problem is the first and most courageous step toward solving it.
Tips for Setting Time & Budget Limits
The foundation of a healthy gaming experience is setting clear limits in advance. Before you start playing, decide the maximum amount of money and time you are willing to spend that day. Making this decision is not a weakness — it is the mark of a responsible player.
Budget Planning
- Only spend money you can afford to lose without it affecting your daily life.
- Set aside a portion of your monthly entertainment budget for gaming and stick to that limit strictly.
- Never use credit cards, borrowed money, or family savings to fund your gaming.
- Keep track of your total spending after every transaction.
Time Management
- Set a daily time limit for gaming and use an alarm to keep yourself on track.
- Keep gaming to the time left over after work, family, and social responsibilities.
- Avoid gaming late at night or in the early hours of the morning — it impairs your judgement.
- Take at least one complete break from gaming every week.
Remember, betting and gaming are forms of entertainment — not a reliable source of income. Every wager is uncertain, and respecting that uncertainty is the mark of a mature player. 399bit always wants you to play freely and with a smile.
Self-Control Features
399bit offers a range of effective tools to help you keep your gaming experience healthy and in check. These features are entirely yours to manage — activate them whenever you feel the need. Our goal is to give you maximum control so that entertainment always happens on your terms.
Deposit Limit Setting
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it can't be raised until the required waiting period has passed — but you can lower it at any time. Use this feature to easily prevent unintended overspending.
Breaks & Cooling-Off
If you feel like you need a breather, you can take a voluntary break of anywhere from 24 hours to 30 days. During a cooling-off period, no betting or deposits will be possible on your account. Use that time to recharge and reflect on your gaming habits with a clear head.
Self-Exclusion Option
If you feel you need a longer break, you can activate self-exclusion. Once enabled, your account will be completely deactivated for the chosen period and all marketing communications will be stopped. Even after the self-exclusion period ends, a set process must be followed to reactivate your account — protecting you from impulsive returns.
How do I use these features?
After logging in to your account, go to the Settings section and activate any limit or break from the "Responsible Gaming" option. For more details, visit our Help Centre Visit or FAQ Find answers on the page.
Minor Protection
Registration and participation by anyone under the age of 18 is strictly prohibited on 399bit. We fully respect Bangladeshi law and our ethical responsibilities, and we are committed to keeping minors away from gaming of any kind. Age is verified at registration, and proof of identity may be requested when necessary.
If you have children or teenagers in your household and want to ensure they cannot access this platform, we strongly recommend using parental control software on your devices. Always keep your login credentials — especially your password — private and out of reach of children. If you suspect a minor is using an account, contact our support team immediately.
Age Verification
Age verification is mandatory for every user at registration. Identity is confirmed via a national ID card or birth certificate, and accounts are temporarily suspended in cases of doubt.
Parental Controls
Parents are advised to enable password protection and website filtering on their devices. Taking active steps to prevent younger family members from accessing gaming sites is every parent's responsibility.
Life Balance & Professional Support
A balanced life means giving every aspect of it its proper place — family, friendships, career, and your physical and mental health. 399bit hopes that gaming remains just a small corner of joy within that bigger picture. Entertainment is only meaningful when it enriches your overall happiness, not diminishes it.
If you ever feel that gaming is negatively affecting your daily life — or someone close to you — seeking professional support is the smartest move you can make. Talking to a mental health professional or counsellor isn't a sign of weakness; it takes courage and responsibility. In Bangladesh, Kaan Pete Roi and the National Mental Health Helpline are among several services available free of charge.
Time with Family
Spending quality time with family is one of the best things you can do for your mental wellbeing. Step away from gaming and be present with the people who matter — it will leave you feeling refreshed and grounded.
Physical Activity
Regular walking, exercise, or sports trigger positive chemical responses in the brain and help reduce the urge to game excessively. A healthy body supports a balanced and clear mind.
Professional Support
Speak to a mental health professional for any gaming-related concerns. In Bangladesh, the National Mental Health Helpline and various counselling services are available free of charge.
National Mental Health Helpline: Kaan Pete Roi — 01779-554391. Call for expert support during any mental health crisis. The service is completely confidential and free.
Frequently Asked Questions About Responsible Gaming
Play Safe, Stay Happy
399bit is here for you — in the good times and whenever you need support. Reach out to our Help Centre with any questions or concerns, or sign up to experience our responsible gaming features firsthand.